Our latest blog updates

• Journey to Improving Planning Alerts: A Service Designer’s Perspective – Part 3 Toolkit for Service Improvement
  Guest post by Service Designer and Researcher, Sabina Popin This blog post is the grand finale in our three-part series on the recent Planning Alerts Service Improvement project. I kicked off the series with a bird’s eye view of the project, and the sequel dove deeper into the approach, research, insights, opportunities, and concepts. Now, […]
• Journey to Improving Planning Alerts: A Service Designer’s Perspective – Part 2 Research, Testing and Insights
  Guest post by Service Designer and Researcher, Sabina Popin This post is part of a three part series about the recent project on Planning Alerts Service Improvement. In the previous post I outlined the entirety of the project in brief. In this post you get to read in more depth about the epic journey we’ve […]

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