Helping people open governments around the world – AlaveteliCon 2015

A fortnight ago I had the privilege of attending AlaveteliCon 2015 in Madrid. It’s the conference about online Freedom of Information (FOI) technologies named after Alaveteli, the open source software that runs Right To Know.

Looking back it was a huge two days packed with sessions on every important aspect of running FOI request sites. While it would be impossible for me to give a recap on the whole conference, I hope to share my personal perspective in this post. As well as giving you sense of the conference it should also give you an idea of the types of topics that I’m finding particularly relevant to our current situation in Australia with Right To Know.

It’s the people

AlaveteliCon 2015 brought together over 50 people from dozens of different countries and all corners of the globe. It’s the people are always what make a conference and we’re lucky that the Alaveteli community is full of great people. Everyone candidly shared the successes, failures, frustrations, and downright hilarious moments that make up running an FOI request site. People at the conference represented sites that have hundreds of thousands of requests through to hundreds of requests, in countries with no FOI law through to countries with supposedly excellent laws.

Thank you to everyone that shared their stories at the conference. It was a powerful reminder that no matter how hard we think the struggle for access to information is in our own country, someone somewhere else in the world is facing much tougher odds. And importantly – there’s always more than one way to approach a problem to deal with those odds.

Telling war stories

The panel I was asked to participate in was about telling war stories. The conference organisers were particularly interested in hearing the extraordinary lengths a certain authority in Australia went to to avoid responding to a set of FOI requests. It was the story of the Detention Logs project.

While I shared the honest truth of the so far unsuccessful battle they’ve fought, I also wanted to point out a powerfully positive aspect of that project. By using open platforms like Alaveteli everything the project has produced so far will be a record for future generations and governments to learn from. It also means that anyone, at any time can continue and build on the work they’ve already done. In other words, by using open platforms it means that this story is far from over.

Using Alaveteli to change FOI laws for the better

The unconference session that I proposed and moderated on the second day was very popular – using sites like Alaveteli to change FOI laws for the better. Since there’s almost certainly no country in the world with perfect FOI laws it should be no surprise that this would be interesting to anyone running an FOI request site. Earlier in the conference we’d already heard that Civio and Access Info launched their Spanish FOI site before a law even existed and they successfully used the presence of their site and all its requests to advocate for the creation of an access to information law.

During the session we talked of creating a simple summary of what makes a good access to information law. Such as prompt and enforceable response times, no application fees, and accessible reviews of decisions. As we expand Right To Know to cover Australia’s states and territories this is of particular interest to us. Sadly every state and territory in Australia, except the ACT, has application fees in place for FOI requests. This financial entry fee needs to be removed to make access to information accessible to all and freedom of information, frankly, free.

Talking tech

The lead developers of the Alaveteli software, Louise and Gareth, also ran a technical session where they asked deployers what they should be focussing on. It was great to hear broad support for something we’ve all been pushing for for a while – improving the core engineering of the software to allow us all to confidently make improvements in the future.

It was also during another technical session, unfortunately hampered by struggling internet, that we decided to set up a Slack real-time chat for the project. The hope with this is that it becomes a place where people can ask questions that they otherwise wouldn’t over email using the existing mailing lists. It remains to be seen if this plays out but it’s an important experiment.

See you at the next AlaveteliCon

At the first AlaveteliCon in 2012 many of us that attended hadn’t even set up their Alaveteli site (including us!). Getting together 3 years later it was great to hear so many people now experienced in the running of a request site. As I said to a number of people during the conference, our challenge from AlaveteliCon 2015 is to create a close-knit community. A community where we know if we have a problem, someone somewhere in the world has our back and to get help we can just pick up the phone – or maybe the Internet equivalent instead :)

Cheers,

Henare

P.S. A huge thank you to the fantastic teams at mySociety, Access Info and Open Society Foundations that made AlaveteliCon 2015 happen. An especially big thanks for providing me with a travel bursary, without which I could not have participated.

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You now have to use a key to access the PlanningAlerts API

Three months ago we announced that you would need to get an API key to use the PlanningAlerts API.

We gave you lots of time to transition. We made the use of an API key optional during this transition period.

Now, as the start of June has passed, we’ve made the use of the API key mandatory.

If by any chance you missed the earlier announcements and today you’ve discovered that your application that uses the PlanningAlerts API isn’t working anymore then you’ll need to get yourself an API key.

Don’t worry. It’s very simple.

As ever, if you have any questions, please get in touch.

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Civic Tech Monthly, May 2015

Welcome to the fourth edition of Civic Tech Monthly. Below you’ll find news and notes about civic tech from Australia and around the world.

As always we’d love to see you at the OpenAustralia Foundation Sydney Pub Meet next Tuesday if you’re in town.

If you’d like to help us out by passing this on, the sign up link is http://eepurl.com/bcE0DX. If you have any feedback or ideas please get in touch. We’re always keen to hear them.

News and Notes

#Alaveteli15

¡Hola! to everyone over in Madrid for AlaveteliCon 2015. For the rest of us, we can check out all the fun they’ve been having at the conference on Freedom of Information technologies with #alaveteli15 on twitter. There’s lots of interesting news and links—we just learnt that by Ukrainian law FOI requests must be answered in 5 days! We’re looking forward to hearing more about what went down in the coming weeks.

“I find politics inaccessible”: User testing voter advice apps

Francis Irving, hacker on many great civic tech projects, takes 17 voter advice applications through some quick usability testing with a friend, in the lead up to the UK election. This is a great one for people building civic tech to get us to think hard about making relevant and useful tools.

Nouabook helps citizens communicate with Moroccan MPs through video

Nouabook launched in 2014 to help citizens and Moroccan MPs communicate directly in an open forum. Andrew G. Mandelbaum, one of the project founders, explains that many Moroccans use purely spoken language and don’t read, and that MPs often favour video over text based media. Responding to this context, the site now enables citizens to ask questions in video format.

This is another project built on the WriteIt Poplus component. It’s interesting to see how the project can adapt to citizen needs in different contexts. Hopefully these experiences can be used to improve the project for everyone.

re:publica: Europe’s biggest conference on internet and society

There are loads of fascinating presentations to watch from the re:public conference held in Berlin earlier this month. Sessions include deep discussion on security and human rights issues as well as philosophical interludes and practical application.

A year after Poplus was launched, the first million-user site

YourNextMP.com, a project using the Popit and MapIt components, served over a million visitor in the lead up to the UK election. Because the code and data are open for reuse, it was also used as a data source in at least 20 other projects, including by Google. A huge congratulations to the Democracy Club team.

Join us at the CryptoParty in Sydney tomorrow evening

Giving citizens the means to protect their communications is an important part of empowering them to create the society they want. That’s why the OpenAustralia Foundation is a co-sponsor of the CryptoParty in Sydney tomorrow night hosted by Thoughtworks. Currently it looks like all seats are taken, but join up to the waiting list if you’re interested as space is sure to open up.

Sinar Project hosts online workshops in Openness, Freedom and civic tech development

Throughout May, Malaysia’s Sinar Project has hosted a series of online workshops on ‘Openness and Freedom’ to raise awareness in local communities. The final session on open government is on May 30th. You can watch the previous sessions on free culture and free and open source software and a supplementary session in two parts on the benefits of free software and collaborative software development. They’ve also hosted a live coding session to directly take a small group of developers through how Sinar Project uses MapIt and PopIt to connect people with their MPs.

Launch of Hong Kong’s first Freedom of Information portal

With the launch of Accessinfo.hk people in Hong Kong can now easily make government information requests in the open. It’s powered by Alaveteli of course, the same open source software running Australia’s Right To Know.

Mixed Message in Australia’s Budget for Open Government

On the one hand, the Digital Transformation Office (DTO) has been given $100 million startup funding to make the Australian government’s front end a more rewarding experience for citizens. Going in the opposite direction, the government has not reinstated full funding to the Office of Australian Information Commissioner, effectively reducing the public’s ability to hold Government Agencies to account. Freedom of Information expert Peter Timmins describes the situation as “a step backward in the long journey towards transparent accountable government”.

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Civic Tech Monthly, April 2015

Welcome to the third edition of Civic Tech Monthly. Below you’ll find news and notes about civic tech from Australia and around the world.

Now that we’re three ports into this voyage we’d love to know what you think. If you’ve got ideas or feedback please leave a comment. You can also contribute and comment on GitHub like you can with all our projects.

If you’re the kind of person that finds this interesting then you’re sure to have friends who would too. Post the subscribe link on social media http://eepurl.com/bcE0DX and share this post.

As always a special reminder for readers in Sydney: don’t forget to sign up for the OpenAustralia Foundation Sydney Pub Meet next Tuesday. We’d love to see you there.

News and Notes

The Impacts of Civic Technology Conference 2015

mySociety hosted the first international conference on research and civic tech in March. The event focused on how we can measure the impact of civic tech, what the current research is telling us and how civic hackers can improve their projects with research. Check out the videos, slides and other resources.

Luke from the OpenAustralia Foundation team went over and gave a workshop on some of the questions that small developer teams have approaching research. Luke wrote up a blog post with some of his take-aways.

1000 entries to the Knight News Challenge

The Knight News Challenge offers journalism, media and civic engagement projects a share in $3 million to realise their proposals. The latest challenge asks “How might we better inform voters and increase civic participation before, during and after elections?” Entries have closed but there are loads of interesting ideas to inspire a project of your own.

Members of the Poplus Federation proposed a 6 country partnership to extend YouNextMP to Guatemala, Chile, Argentina, Peru, Scotland, and Minnesota. There’s also an entry in the top 45 to create ElectionLeaflets.org International, which mentions our very own ElectionLeaflets.org.au.

Right To Know is now in the ACT and on your phone

This month we’ve been making big improvements to our Freedom of Information project, Right To Know. So far you’ve only been able to request information from the Federal Government but now you’re also able to request information from the ACT Government using Right to Know. We’ve also made big changes to the design of the project so that it’s much more usable from mobiles. It should be much easier to read request exchanges and even make requests no matter what device you use.

Al Jazeera doco on civic tech and DIY open science

A 15 minute documentary about citizens in Louisiana, US getting together to collect the evidence of their environment’s health using open source tools. It’s a great example of using tech to support civic action and how simple tools can be shared and reused in different situations. In the piece you see community workshops where people make tools, collect data and discuss what they plan to do with it.

NSW Pecuniary Interest Register now transcribed and searchable

It’s popped up in every edition so far, but the efforts to improve access to NSW MP’s register of interests just keep on coming. The Guardian’s call for their readers to help transcribe the register has been answered! Nick Evershed and Todd Moore have now published the results for download and access online. Well done and thanks to everyone who got involved in the project, particularly at our #nswvotes Pub Meet where the idea emerged.

Not Just For Folks Who Code

Kate Garklavs shares reasons and ideas to get people who don’t code involved in civic hacking events. One of the highlights of our 2014 They Vote For You Hackfest was the advice of Parliamentary staff who attended and explained the path of bills through parliament.

If you’re someone who would like to be involved in civic tech projects but doesn’t code and you’re in Sydney, we’d love to see you at our monthly pub meet.

Does the data make a difference?

Working on civic tech projects often involves working with government datasets of varying quality—if you can even find them. In this post Rosie Williams details the usefulness of different datasets she’s been working with around the distribution of funding to community groups.

Free lesson plans for civic tech and citizenship in schools

The UK’s Citizenship Foundation and mySociety have twelve lesson plans for you, including interactive activities, worksheets and background materials. The lessons aim to explain why and how students should take an active role in democracy, and how they can use civic tech tools as one way to get involved.

Americans’ Views on Open Government Data

Pew Research Center have published the “first national survey that seeks to benchmark public sentiment about the government initiatives that use data to cultivate the public square.” The report covers a range of questions on how citizens think about government data including whether they think it will improve services or accountability. Peter Timmins asked if research like this is being done in Australia? Is it being done anywhere else in the world?

Fantasy Frontbench

A different perspective on exploring the positions and backgrounds of MPs developed in the lead up to the UK election. Fantasy Frontbench uses data from They Work For You and Public Whip. We’d love to see someone adapt their site to work with OpenAustralia.org.au and They Vote For You in Australia.

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Right To Know is now in the ACT

Photo of a person browsing books in the National Library

In the library by Owen Thomas

Right To Know, our Freedom of Information project, already makes requesting information under FOI super easy. So far you’ve only been able to request information from the Federal Government but now you’re also able to request information from the ACT Government using Right to Know.

This change is great for people who are interested in the goings on of our nation’s capital, and we hope it will bring enhanced transparency to the ACT Government. You can help open the ACT Government by making a request today.

We’ve added as many authorities as we could find and we think we’ve got them all. That said, if you think we are missing an authority, get in touch and we can add it for you.

There’s already been a couple of successful requests by our early testers and they’ve said the process was great, “The ACT really seem to have the right idea when it comes to FOI. Easy, quick and efficient with no cost“. Thanks to the people in the ACT Government for making this so – we hope this trend continues for all your future requests.

This is our first step in rolling out Right to Know across the entire country, and we would really love your feedback. You can always get in touch with us via email or on Twitter (@RightToKnowAu), and you can also submit any problems directly into our issue tracker.

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The Impacts of Civic Technology Conference 2015

TICTeC Logo

In late March I was lucky enough to be in London attending The Impacts of Civic Technology Conference 2015. mySociety organised this first international conference on research and civic tech and they kindly shipped me over to take part.

I had a great time. I’ve returned with heaps of questions and ideas that need more thinking and discussion. This is a quick post on a few of the things I found interesting at the conference and links where you can get more resources.

I thought the conference was a great success. It brought together all kind of civic tech makers: developers, designers, design researches, academics, larger project coordinators, public servants, funders and more. The mix produced some really interesting sessions and discussion. I’ve come away with a broader understanding of how civic tech projects can impact individuals, communities and governments.

Here’s some of the ideas that stood out to me from the presentations and discussions:

  • Measuring the impact of civic tech is difficult. Citizens are distributed and can be hard to engage, particularly those who aren’t using civic tech projects currently. Many civic tech projects have very broad goals of increasing civic engagement or action, but these concepts are hard to define. In contrast to these broad goals, much useful research focuses on quite narrow questions and contexts.
  • Attendees wanted to see more academic research produced on the impact of civic tech in more contexts and also for more design/applied research to become part of civic tech development practice. Developers and researchers need to recognise their different needs to make sure that the research produced really helps improve projects. There were stories of frustrating miscommunication between outside researchers and developers but also examples of successful partnerships designed to produce mutually beneficial results.
  • Some developers producing civic tech are already using interviews and usability testing techniques to improve their projects. Direct exposure to citizens using their work is a more effective way to make research useful to developers than research reports or personas. How can research, results and responses be part of our open source culture? In addition to sharing the results of research, teams should share the stories of how findings impacted their design decisions and changed their projects.
  • Offline projects seem to have a clearer, more immediate impact than online projects. How can the best parts of offline work be made to scale online?
  • Parliament and traditional democratic institutions are not part of many peoples’ world. Civic action can be introduced through the things people are already interested in, such as music, rather than asking them to develop a new interest or habit.
  • Measuring impact is not only useful for design, strategy and securing funding. It’s important for citizens who use civic tech. Citizens lose interest and motivation if they don’t see their actions or the project having an impact.
  • Citizens’ definitions of civic life are often locally focused and more inclusive than the traditional ‘ladder’ from petition to protest they are presented with by campaigners. The civic actions that citizens see as least effective (signing online petitions about federal issues) are the most common ways they are asked to act.
  • Trust in democratic institutions has dropped around the world over the last 50 years. Could mistrust be used to fuel engagement with civic tech?

The the videos and slide will be available online soon—keep an eye on mySociety’s page for the event. You can already get some of the slides and find out more about the presenters at the TICTeC Lanyard page and see the ongoing discussion on twitter at #TICTeC. We’ll be sure to feature the presentations in April’s Civic Tech Monthly newsletter.

A huge thanks to Rebecca Rumbul, Gemma Humphrys and mySociety for a fantastic event and for making it possible for me to attend.

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A better Right To Know on your phone

Photograph of person using the Right To Know website on an iPhone.

Using the Right To Know on a mobile today, after our changes to the design.

One in four people who visit Right To Know use a mobile device to do so. Unfortunately the site hasn’t been designed for them. They’ve been forced to zoom in on the page designed for desktop users. This made it hard to navigate, quickly understand what a page is about, and request information.

When traffic peaks on the site—when a news article links to a request for example—almost half the visitors are on phones. These high traffic requests are often important ones, so it’s a big problem that people aren’t using a site designed for their device.

Yesterday we deployed a new version of Right To Know that changes layout to suit your device. We’ve tried to keep everything as familiar as possible in this initial step. If you’re on a desktop, laptop or large tablet you shouldn’t notice any difference—but, if you’re visiting Right To Know on your phone, you should see a big difference! You can quickly move between tasks on the site using navigation designed for touch screens, clearly see page headings and sections, and read requests at a comfortable text size. We hope this is a big improvement. If you’re on your phone now you can see for yourself!

Providing a better experience for people on phones is an important part of making the information in Right To Know more accessible. For many people a smart phone is their only way to access the web.

There are still bugs and places where the site is still hard to use on a phone. You can help make Right To Know better by making reports via email to contact@righttoknow.org.au or directly into our issue tracker.

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Civic Tech Monthly, March 2015

Welcome to the second edition of Civic Tech Monthly, our selection of what’s new and interesting in the last month of Civic Tech in Australia and around the world.

Don’t forget to share this newsletter with friends and colleagues. Forward this email to them or invite them to subscribe at http://oaf.us8.list-manage.com/subscribe?u=86c7f63554037aed044df4556&id=083b3ae43e

News & Notes

Update on the fate of the Office of Australian Information Commissioner

Peter Timmins has published an update on whether or not the OAIC, the independent Federal office overseeing Freedom of Information, Privacy and information policy, will be abolished. This follows discussions at Senate Estimates in late February.

New inequality data by location on KnowYourPlace

Rosie Williams reflects on World Open Data Day and announces the new inequality data on KnowYourPlace in the always interesting Croaky Heath Blog. Rosie spoke about working on this project in our interview last month.

Quickly find video of speeches in Parliament

Some exciting news about the Federal Parliamentary website. You can now quickly find the video footage for speeches in Federal Parliament. Hansard now has a link to ‘Watch ParlView Video’ next to each transcript. It appears that only speeches since the start of 2014 have this feature so far.

Wouldn’t it be wonderful to have this on OpenAustralia.org.au as well?

A local They Vote For You for Redlands, QLD

Residents of Redlands, Queensland are pushing for greater transparency in local council voting. Redlands 2030, a community group publishing civic information and news for Redland locals, present a case for open local democracy and explain their council’s current position. They collated all the votes of the current councillors and are now looking for help to publish them in a more accessible form.

Help open the NSW register of MP interests

Nick Evershed and The Guardian’s datablog are enticing their NSW readers to help investigate the state’s register of pecuniary interests. They’re using technology to crowdsource transcriptions , changing the form in which this data is available to the public, to one which is open to search, scrutiny and analysis. Neither parliament nor politicians have previously shown any interest in making this data accessible and usable.

This is another exciting development following January’s #nswvotes meetup!

This nifty combination of citizens, journalists and technology fundamentally changes the power balance. It’s a blend of political story, instruction, motivation and invitation to act.

Sobanukirwa launched in Rwanda

Rwandans can now request government information through Sobanukirwa. This is the 19th international deployment of Alaveteli, the software also running Australia’s Right To Know. There’s one partially successfully request so far, for the “Health care location details for facilities in Rwanda”.

UK Parliament Digital Democracy report

The UK Parliament’s Digital Democracy Commission released Open up!, a report into how “Parliament could use digital technology to work more effectively and in a way that people expect in the modern world”. The presentation of the report is a device agnostic website with lots of video and illustration. Check out the opening Key targets and recommendations.

Changes to our PlanningAlerts API

PlanningAlerts is introducing API keys for all users of the PlanningAlerts API. From the 1st of June 2015 it will become mandatory to use an API key. Never fear, it’s easy to get started. The blog post contains the instructions you need.

Scrape javascript heavy sites using morph.io

Matthew from the OpenAustralia Foundation came up against some tricky anti-scraping technology this month (which is additionally a big accessibility problem). To overcome these blockers he added PhantomJS support to Morph.io. Now everyone can scrape javascript heavy sites, and get more structured data from the web. Go forth and scrape!

The Poplus Component Integration toolkit

Associazione Openpolis (Italy) have launched an early version of Poplus Component Integration Toolkit to help python developers mash up data from different Poplus components. The project received a Poplus Grant in 2014.

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Scraping javascript sites with morph.io

Just a quick post to let you know that it’s now possible to scrape javascript heavy sites easily using our scraping platform morph.io.

This is really useful with Microsoft .NET web sites that often use complicated states stored in javascript with links simulated via javascript posts.

Also, we recently discovered another more worrying example. The main website of the NSW Electoral commission, who oversee state elections in NSW, is “protected” by some anti-scraping technology that stops you from being able to download the contents of a web page without javascript. This is clearly terrible for accessibility and in our case for getting access to basic electoral information which is not available by any other means than scraping.

Thankfully…

phantomjs

PhantomJS is now installed for everyone using the experimental buildpack support.

PhantomJS is essentially a headless browser that you can control from your scraper using javascript or alternatively via wrapper libraries available for most major languages.

If you want to use PhantomJS but are not yet using the buildpack support, use this as a little bit of extra incentive to move over to it. All you need to do is ask us to enable it for you (letting us know which user or organisation you would like it for)

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PlanningAlerts API changes

Starting today, we’re beginning to roll out a change to the way the PlanningAlerts API works. We’re introducing API keys for all users of the API from low-volume non-commercial users to high-volume commercial users. We are making this change so that we can better measure and understand the way people are using the API as well as give us the ability to contact all API users in case of any issues (or changes we make) that might affect them.

We’re phasing in the introduction of API keys. Right now they are optional, though as a new user of the API you will be guided into using them.

On 1st of June 2015 the use of API keys will become mandatory

3 months from now on 1st of June 2015 the use of API keys will become mandatory.

This means if you are a user of the API today, you will need to move over to using API keys before 1st of June 2015. If you don’t do it by then the API will stop working for you on that date.

We’ve made it very easy for you

Thankfully, we’ve made it very easy for you to get an API key.

  1. Simply register for an account on PlanningAlerts
  2. Then visit the normal API documentation page to see your API key
  3. Update your API calls adding &key=[your key]

We recommend you don’t use the PlanningAlerts api via client-side javascript

If you use the API in client-side javascript you will obviously be sharing your api key with the world which is a very bad thing. It is your responsibility to keep the api key safe and secure. If we discover any abuse of a key (e.g. someone else is using your key) we will cancel the key and you will have to get another one.

As a result we recommend you don’t use the PlanningAlerts api via client-side javascript.

Either

  • Switch to getting the planningalerts data server-side where you won’t expose the api key
  • Or proxy the client-side requests through your own server where you add the api key

If you have any questions on how to do this, of course don’t hesitate to get in touch with us.

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