Tag Archives: planningalerts

Journey to Improving Planning Alerts: A Service Designer’s Perspective – Part 3 Toolkit for Service Improvement

By Sabina Popin | Published: June 8, 2023

Guest post by Service Designer and Researcher, Sabina Popin This blog post is the grand finale in our three-part series on the recent Planning Alerts Service Improvement project. I kicked off the series with a bird’s eye view of the project, and the sequel dove deeper into the approach, research, insights, opportunities, and concepts. Now, […]

Posted in Planning, PlanningAlerts.org.au | Also tagged , , , , , , | Leave a comment

Journey to Improving Planning Alerts: A Service Designer’s Perspective – Part 2 Research, Testing and Insights

By Sabina Popin | Published: May 31, 2023

Guest post by Service Designer and Researcher, Sabina Popin This post is part of a three part series about the recent project on Planning Alerts Service Improvement. In the previous post I outlined the entirety of the project in brief. In this post you get to read in more depth about the epic journey we’ve […]

Posted in Planning, PlanningAlerts.org.au | Also tagged , , , | Leave a comment

Journey to Improving Planning Alerts: A Service Designer’s Perspective

By Sabina Popin | Published: May 26, 2023

Guest post by Service Designer and Researcher, Sabina Popin Welcome to the journey of improving Planning Alerts! The OpenAustralia Foundation is a tiny organisation that gets a lot of email! Thousands of emails a year are directly in relation to the Planning Alerts service, people who use the service reaching out asking for all kinds […]

Posted in PlanningAlerts.org.au, Uncategorized | Also tagged , , , | Leave a comment

What are people contacting PlanningAlerts about?

By Joanna Hill | Published: December 7, 2022

Guest post by Service Designer and Researcher, Joanna Hill Since first launching, PlanningAlerts has grown a lot. The number of people writing to PlanningAlerts has crept up and up, as of February 2011 sending out just over 900,000 alerts (thanks Wayback Machine). By the time of writing (Dec 1 2022) PlanningAlerts has sent out a […]

Posted in PlanningAlerts.org.au | Also tagged | Leave a comment

The story of a tiny, almost invisible change

By Matthew Landauer | Published: September 29, 2020
Posted in Planning, PlanningAlerts.org.au | Tagged | 1 Response

My Outreachy Internship with Open Australia Foundation

By Hisayo Horie | Published: October 16, 2017

Cross-posted from Hisayo Horie’s blog, our wonderful Outreachy intern for the last 3 months. Officially I finished my internship with Open Australia Foundation, and I already miss working with OAF so much. I learned so much about programing and development, as well as community centred technology, challenges, and most importantly where I stand and where […]

Posted in Development, Outreachy, PlanningAlerts.org.au | Also tagged , , , , , , , , , , , , | Leave a comment

Our plan for PlanningAlerts

By Henare Degan | Published: May 30, 2017

Today we’re excited to welcome Hisayo Horie to our team. Over the next 3 months they will be working with us to make updating councillor data for Ask Your Local Councillors a breeze. This will breath new life into this important part of PlanningAlerts and will give thousands and thousands more people the opportunity to […]

Posted in Planning, PlanningAlerts.org.au | Also tagged , , , , , , , | 2 Responses

Making your emails faster and more secure

By Henare Degan | Published: March 13, 2017

Last week we made a couple of changes that make your PlanningAlerts emails more responsive and a bit more secure. They’re great examples of the kind of improvements we’d usually struggle to find to the time for, were it not for our maintenance-focussed start to the year. When you sign up for an alert or […]

Posted in Development, PlanningAlerts.org.au | Also tagged , , , | Leave a comment

The year is almost over – here’s our plan for the rest of 2016

By Henare Degan | Published: September 30, 2016

While our trip to Cockatoo Island a year ago seems like it was an age away, this year feels like it has sped by. We’ve already launched two major projects in 2016 – something I don’t think we’ve ever done before. No wonder it feels like we’ve been busy. We had our final quarterly planning […]

Posted in Planning | Also tagged , , , , , , , , , , , | Leave a comment

Adding your local councillors to PlanningAlerts

By Henare Degan | Published: July 13, 2016

You may have heard that you can now use PlanningAlerts to discuss development applications with your local councillors. With over 5,000 councillors in Australia just gathering the data is a big job. We’ve already done that for about half the councils we currently cover but we need your help to collect the rest. How to […]

Posted in PlanningAlerts.org.au | Also tagged , , , , , , , | Leave a comment