Tag Archives: openaustralia foundation

Journey to Improving Planning Alerts: A Service Designer’s Perspective – Part 3 Toolkit for Service Improvement

Guest post by Service Designer and Researcher, Sabina Popin This blog post is the grand finale in our three-part series on the recent Planning Alerts Service Improvement project. I kicked off the series with a bird’s eye view of the project, and the sequel dove deeper into the approach, research, insights, opportunities, and concepts. Now, […]

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Journey to Improving Planning Alerts: A Service Designer’s Perspective – Part 2 Research, Testing and Insights

Guest post by Service Designer and Researcher, Sabina Popin This post is part of a three part series about the recent project on Planning Alerts Service Improvement. In the previous post I outlined the entirety of the project in brief. In this post you get to read in more depth about the epic journey we’ve […]

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Journey to Improving Planning Alerts: A Service Designer’s Perspective

Guest post by Service Designer and Researcher, Sabina Popin Welcome to the journey of improving Planning Alerts! The OpenAustralia Foundation is a tiny organisation that gets a lot of email! Thousands of emails a year are directly in relation to the Planning Alerts service, people who use the service reaching out asking for all kinds […]

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We maintain things for people

About a month ago we had our major planning session for 2017. The idea is to get everyone together for a few days, share and discuss project ideas, and ultimately come up with a plan for what OpenAustralia Foundation should work on over the whole year. We’ve done quite a few of these sessions now […]

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Civic Tech Monthly, June 2015

Welcome to the fifth edition of Civic Tech Monthly. Below you’ll find news and notes about civic tech from Australia and around the world. It was our 7th birthday this month (yay!) so we hope you’ll indulge us a little while we share a little more news about ourselves than usual. That also gives us […]

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Civic Tech Monthly, April 2015

Welcome to the third edition of Civic Tech Monthly. Below you’ll find news and notes about civic tech from Australia and around the world. Now that we’re three ports into this voyage we’d love to know what you think. If you’ve got ideas or feedback please leave a comment. You can also contribute and comment […]

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Civic Tech Monthly, March 2015

Welcome to the second edition of Civic Tech Monthly, our selection of what’s new and interesting in the last month of Civic Tech in Australia and around the world. Don’t forget to share this newsletter with friends and colleagues. Forward this email to them or invite them to subscribe at http://oaf.us8.list-manage.com/subscribe?u=86c7f63554037aed044df4556&id=083b3ae43e News & Notes Update […]

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How to find what you’re looking for on Right to Know

Following on from some recent queries on Twitter, I thought it was a good idea to sit down and provide a guide on some of the ways you can keep in touch with a request on Right to Know. Right to Know is a simple, free service provided by the OpenAustralia Foundation that takes the […]

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Submission for the “Inquiry into the Freedom of Information Amendment (New Arrangements) Bill 2014”

    The Secretary of the Senate Legal and Constitutional Affairs Legislation Committee recently invited The OpenAustralia Foundation to make a submission on their Inquiry into the Freedom of Information Amendment (New Arrangements). These amendments make it harder and more expensive to argue the case if and when agencies refuse requests for information under FOI law. This makes […]

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